…all of which is to say, we try to think of these things — and talk about them in industry contexts — so that passengers don’t have to.

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They care about it when the seat’s inoperable, or the motors from the seat next to them wake them up, or they weirdly can’t hold their partner’s hand because there’s a divider in the way, or their handbag gets chewed by the recline mechanism, or their pashmina is munched by the divider…

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The bad thing about learning design is like the bad thing about learning accessibility. Once you see it, you can't un-see it, and it's everywhere.

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In fairness to the IFE makers, I think something bought now likely would be pretty accessible — built in VoiceOver style prompts, high contrast UI mode, maybe even a VoiceOver-to-your-phone remote function.

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Good news is that these days most of the IFE vendors have an accessible view option readily available. I'd be surprised if AA doesn't try one. Whether it is good enough I cannot speak to. But I'd expect it to be there.

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