I'm sorry y'all but my heart is not in social media anymore. I want to be more social but with real humans in real time and in ways that cannot be archived or scraped by machines.

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The core argument from an upcoming piece; something I've come to view as nearly an iron rule in BigCo's: Going from decent to excellent performance is a technical challenge, but moving from poor to decent performance is fundamentally a management and culture problem.

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Stephen Miller deserves to spend the rest of his natural life fighting a legal system charging him of crimes he didn't commit in a language he does not speak, alone, and without counsel: publicnotice.co/p/stephen-miller…

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Going fast enough to become "dial tone" changed user behaviour and expectations in a hugely positive way for the product. The "no such thing as too fast until you prove it" lesson is everywhere, and anyone who tells you that you can just add an animation and move on is a danger to your product.

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I am reliably informed that the cool girls in middle school who are also consistently kind are the ones who don't use social media and tbh I find this more persuasive than most of the anxious generation data

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