most "best practices" for PMs are just ways to pretend the chaos isn't happening.

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That framing helps avoid bloated prompts. The real friction is usually in defining edge cases and tool permissions. Building concrete interfaces around your three categories keeps the spec testable and the agent behavior predictable in production.

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Learned this the hard way at my last startup.

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Got the same lesson from a mentor this week. Employees count time, entrepreneurs count what they made possible. Seventeen years in product is coming out of my profile now, nobody who could buy from me ever asked for it. They ask if I already have paying customers.

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Used it a couple of times and always with success. The trick for me was plastering it everywhere afterwards. Not just online. Print it out and hang it where people actually are. Kitchen, toilet, bulletin board.

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