Do you manage a customer-facing team? Are you a newish company and think you might need a customer facing team? Got questions you'd like some help untangling? We gotchu! escalationdesk.com

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I’m cackling at the idea of that orange tub of lard doing a single minute of physical labor (or doing anything for someone else)

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Uh oh, nobody tell Bennett Sousa that people are booing at the Texans game

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Gonna start using this when someone thinks they've dunked on me.

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Sometimes I think my life has been really boring but then I find myself recounting stuff like the time my friends and I drank all of the beer on an Amtrak train, or how I fought a Monsanto exec with a glass eye (different vacation) and I realize it’s been full of little moments of pure chaotic fun.

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