Yesterday: “You need to give us your passport information.” *clicks through to that section” “Actually no it’s fine you’ve already given us all the information we need ☺️” Today: “I DO NOT HAVE YOUR PASSPORT INFORMATION. 😡”

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we will never be a serious country until British Airways sort out their damn website

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British Airways losing my suitcase filled with all my new lingerie and valentines gifts was not on my bingo cards for this month but thankfully I’ve got air tags in my luggage and they did say they’ll put it on priority and find it to get it delivered back to me!🤞😩

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My luggage BOT is happy to hear from your claim BOT. Beep Beep. 🤪🤣

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Luggage trackers. Game changers on locating lost luggage. British Airways? Game changers on inefficiency. We know where the suitcase is after London to Malta flight. It's in Rome. Why? No idea. British Airways don't know either. Smart luggage. Dumb airline. Won't respond to phone calls. Bag does!

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