Janet Elliott

itsmejanet-e.bsky.social

08 December 2024 18:59

If we're going to be doing #Agentforce we need to be clear in how we talk about "agents." Service Cloud documentation now references both types of agents - human and AI - without qualification. Working on projects involving both types - we need to enforce putting the qualifier in front of the word.

Salesforce Learning Hub

sfdc.bsky.social

25 November 2024 09:20

Reasons why employees don't use their CRM 40% claimed that data entry into the system is time-consuming 35% don’t feel equipped and need more training No phased roll-out plan, where users feel overwhelmed with too much to learn, at once Poor data quality results in users losing faith in the platform

HooliForce

hooliforce.bsky.social

22 November 2024 07:25

We’re supposed to be promoting the paper clip right?

Janet Elliott

itsmejanet-e.bsky.social

20 November 2024 12:54

Submit your abstract here: admin.salesforce.com/blog/2024/th...

Salesforce Learning Hub

sfdc.bsky.social

19 November 2024 08:00

The Salesforce AI Associate and Specialists exams are free for a limited time. This offer runs from 9/23/24 till 12/31/25. Click through for the FAQ about these certifications and this offer. #salesforce #salesforcecertifications #einsteinai trailhead.salesforce.com/help?article...